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UTILITY BILLING

Streamlined Utilities Customer Information System

Designed for municipalities and special districts like yours that bill for water, sewer, garbage and more.

Our Utility Billing solution is loaded with time-saving tools that let you provide exceptional, timely customer service.

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Easy-to-learn software replaces manual spreadsheets and ineffective generic software

Ensure no bill is ever missed with built-in checks

Manage all customer information from one solution

Generate a vast array of configurable, compliant reports

Enable new meter-reading devices and technologies without worry

Use as a standalone or integrated application

Utility Billing

The Core Application for All Utility Management and Billing 

Manage nearly any type of rate structure, billing cycle, and service. This powerful utility management software streamlines workflow so you can keep pace with everything from address changes to new meter-reading technologies.
We’re proud to serve utility clients across the U.S.

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Utility Billing

Build on Your Core

Fully integrated solutions for a streamlined, automated experience.

Service Orders

Replace manual logging and tracking of service orders for good. This time-saving application lets you manage customer service orders end-to-end for both residential and commercial accounts—including multiple-action orders. A fantastic option for remote field workers.

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Service Applications

Track the date and time of key activities, set order status and fees, assign and track responsibilities, and produce a wide range of configurable reports.

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Cash Receipting

Centralize collections from multiple locations, or decentralize your many cashiering activities. You decide. All data can be automatically flowed into your General Ledger, as well as other BMS applications to create the feature-rich solution that’s right for your cash receipting needs.

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BMS PAY

Offer your customers the option of paying their bill online, by text or phone, or over-the-counter with our convenient and customizable payment solution. Real time integration with Utility Billing eliminates the need for manual file transfers.

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Add More Functionality

Additional add-on applications include:

Processing Interface

Optimize the processing of automated solutions purchased from third-party vendors, such as outsourced bill printing and online payments.

AMR Interface

Automated Meter Reading interface imports meter readings from your AMR devices or software into Utility Billing and provides accurate, real-time billing information.

Rate Analysis

Analyze different utility-billing rate scenarios to forecast potential revenue increases.

ACH Bank Drafting

Draft customer payments directly from their bank accounts, for timely receipt of funds.

Email Bills

Save time and postage with paperless billing, a convenient service many citizens have come to expect.

Amortization

Calculate, bill, and monitor amortized principal and interest payments for larger charges that will be paid off over time.

Refund Module

Process multiple refunds all at once. Refund checks are printed and redeemed directly from Utility Billing and will automatically post to customer accounts.

Intelligent Mail Barcode

Intelligent Mail Barcode (IMB) enables you to print postal bar codes on outgoing utility bills to reduce the cost of mailing.
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“Black Mountain Software has combined various aspects of our small District. The efficiency of Utility Billing Software and Permitting Software talking to the Governmental Accounting Software has kept all staff informed and that saves us time and money.”

Tamara P. – Board Clerk / Account Manager, California
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“Black Mountain Support responds quickly to questions, making my job easier and less stressful.”

Becki M. – Clerk, Minnesota
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“Black Mountain has the best customer service. I have dealt with a lot of computer vendors and I must state BMS tops them all. They are very courteous, knowlegeable, and patient when it comes to myself and our staff.”

Sabrina K. – Director of Operations, Alabama

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Put time back on your side with ERP software designed for the unique needs of local government.

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