Oct. 17, 2025
POLSON, Mont. – Black Mountain Software, a Govineer Solutions company, announced today that Jay Eggert has been promoted to president of Black Mountain Software. The leadership change reflects Black Mountain’s ongoing focus on customer success and operational excellence in local government software.
Eggert previously served as vice president of client services for both Black Mountain Software and Govineer Solutions. He brings more than a decade of experience leading customer support, implementation and success teams, with a career defined by a strong understanding of client needs and a commitment to enhancing the customer experience.
Customer-first leadership
Throughout his tenure, Eggert has played a pivotal role in modernizing support operations and aligning them with SaaS best practices.
”Over the past several months, our board and leadership team have discussed the future direction of Black Mountain Software, and it became clear that Jay is the right person to lead this next chapter. Jay’s leadership is rooted in a genuine understanding of our customers and the people who serve them. His experience building strong client-facing teams makes him an exceptional fit to continue driving Black Mountain’s growth and customer-focused innovation.
Nate QuinnCo-CEO of Govineer Solutions
As president, Eggert will oversee day-to-day operations at Black Mountain Software, guiding the team as it continues to deliver service and solutions to local governments. He will also work closely with support teams across Govineer Solutions to strengthen the customer experience across business units.
“I’m honored to lead Black Mountain Software and continue building on the company’s long-standing reputation for service and reliability,” Eggert said. “Our customers are at the heart of everything we do, and I’m excited to help our teams continue delivering the responsive, personalized support they’ve come to expect from us.”
A focus on community and service
Black Mountain Software’s leadership transition underscores a broader commitment shared across the Govineer family: elevating leaders who understand customers from the ground up. Eggert’s appointment reinforces Black Mountain’s mission to help local governments operate more efficiently through trusted software and long-term partnerships.
About Black Mountain Software
Founded in 1988, Black Mountain Software provides financial, utility billing, and administrative software solutions designed specifically for local governments. With a focus on customer service and community partnership, the company supports hundreds of municipalities and special districts across the United States. Black Mountain Software is part of Govineer Solutions, a family of companies dedicated to helping local governments thrive through modern, connected technology.
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