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Working in a small city office means wearing many hats, often all at once.

You might be preparing the council agenda in the morning, processing utility payments before lunch, and running payroll by the afternoon. Every day brings a different mix of responsibilities, and there’s not much room for error or downtime.

In towns and small cities across the country, staff like you keep things running behind the scenes. You stay on top of compliance, serve your community, and manage critical tasks with limited time, resources, and support.

It’s not easy, but you do it because the work matters.

We hear your stories. The job asks for flexibility, focus, and a deep commitment to your community. What you need are tools that make your work easier, not more complicated.

That’s why Black Mountain Software built software that supports your daily tasks, including:

Utility billing and online payment portals that let residents pay conveniently and reduce the volume of calls and office traffic

Financial management tools to help you handle payroll, budgeting, and reporting with less manual work

Document and reporting features to keep your records organized, searchable, and ready when you need them

We design our tools to be easy to use, simple to learn, and able to adapt to your office’s needs. Because when systems work together, you can stay focused on what matters most—serving your community.

Whether you’re a team of one or a handful of people sharing responsibilities, your work has a big impact. And you deserve software that supports the way you get it done.

Black Mountain Software: Here to Make Your Work Easier

We understand how much small city staff manage every day. That’s why our tools, like online payment portals, utility billing, and financial management, are designed to simplify your work and give you time back.

With more than 30 years of experience working with municipalities, we offer simple onboarding and dependable support, tailored to your needs.

Want to learn more?

Contact us today for a personalized demo and see how Black Mountain Software can help lighten your workload.

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