BMS Pay

Let our fully integrated payment processing solution save time for you and the citizens you serve.

Experience a boost in efficiency and improve cash flow by making it easier for customers to pay their bill securely and conveniently.

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Online billing and payments reduce print and mail costs

Reduces the occurrence of late or missing payments

Quicker processing times free up your schedule

Elevate the way you connect with every household

The Powerful New Solution for Processing Utility Billing Payments

Offer your customers the option of paying their bill online, by text or phone, or over-the-counter with our convenient and customizable payment solution. Real time integration with Utility Billing eliminates the need for manual file transfers.

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Features

API Real-Time Integration

Seamlessly synchronize with your Black Mountain Utility Billing systems, eliminating manual file transfers and payment postings – enjoy a hands-off approach that ensures accuracy and saves time.

Online Portal

Customers can easily create an account, view their history, and securely save payment methods from any mobile device or web browser.

Email and Text Notifications

Contact one resident or the entire community effortlessly via text or email.

Text to Pay

Let your customers know when a bill is due and allow them to pay conveniently right from the text message.

Eco-Friendly e-Billing

Opt for email bills and significantly cut down on paper and postage costs.

Autopay Feature

Empower customers with this “set it and forget it” service for a boost in on-time payments.

Pay-by-Phone (IVR) System

Convenient phone service for bill inquiries and payments via voice or touch tone.

Live Agent Call Center

Agents are available via a toll-free number to answer questions about the online portal, retrieve citizen bill information, and even process payments over the phone.

Point of Sale (POS)

Card readers to process walk-in payments and post them directly to the online portal.

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“Black Mountain Software has combined various aspects of our small District. The efficiency of Utility Billing Software and Permitting Software talking to the Governmental Accounting Software has kept all staff informed and that saves us time and money.”
Tamara P. – Board Clerk / Account Manager, California

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“Black Mountain Support responds quickly to questions, making my job easier and less stressful.”
Becki M. – Clerk, Minnesota

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“Black Mountain has the best customer service. I have dealt with a lot of computer vendors and I must state BMS tops them all. They are very courteous, knowlegeable, and patient when it comes to myself and our staff.”
Sabrina K. – Director of Operations, Alabama

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Put time back on your side with ERP software designed for the unique needs of local government.